Refund Policy
We appreciate the opportunity to deliver unique, sustainable, handmade furniture.
We work diligently to e-mail tracking information or notify you of order delays within 24 hours Monday-Friday; however, the tracking number will not become active until the shipment leaves our facility.
If there are any problems, concerns, or questions, don't hesitate to contact us at chicagomakersstudio@gmail.com or call and leave us a voice mail at 708-573-7295. We will respond with help as soon as possible (usually within 24 hours) on regular business days Monday-Friday.
Chicago Makers Studio cannot guarantee that your order will be shipped on the day it is placed. We will make every attempt to ship your order within five (5) business days.
Your order may be shipped in multiple shipments at our discretion to avoid delays. We will attempt to contact you within 24 hours Monday-Friday, if any of the items you order are on back-order with an estimated date when we can ship the item.